Cisalpina Tours
Goes International
Cisalpina Tours’ Future
Foreign offices
This is an innate advantage at Cisalpina Tours as part of the MSC Group, world leader in logistics and cruises.

Synergies and value generation
The 4 innovation’s pillars
Flexibility, quality, reliability and sustainability are the 4 elements on which the continuous evolution of Cisalpina Tours is based.
Flexibility
It means building a customer-tailored service model. Therefore, do not impose your own standard but implement technology and operating methods that are perfectly in line with your business needs. Essentially, it’s the transition from supplier to partner.
Quality
In a broadest sense, means placing the traveler, as a person, at the center of the process. We support client companies in building travel policies not as a control tool but as a guarantee model for the well-being and efficiency of employees during business travel. It is therefore the transition from cost saving in an absolute sense to value for money.
Reliability
It means guaranteeing services and assistance 24 hours a day, 365 days a year, in any emergency condition, with the same personnel and the same systems as ordinary activities. It is the transition from continuous operations to customer care.
Sustainability
It means spreading a travel culture that respects the environment. It is a question of interpreting and making effective the sensitivities of individual travellers, as well as obviously the policies of the companies they belong to. It is the passage, then, from the certification of information to conscious and virtuous interaction. This will certainly be the most complex challenge of the coming years.
A big client-centric player
Great numbers
- 52 years of experience in travel mobility
- 800 customers global and national
- Over 2 million transactions per year
- N° 1 alongside the Italian Public Administration
- € 400 million of average turnover
- 500 dedicated professionals.
- 5 multilingual consulting centres.
Great services
- An integrated and tailor-made system, based on an agile and flexible organization
- Personalized multicluster services: corporate, seamen, leisure, luxury, missionary, welfare, bleisure
- Vip service Team
- Emergency service h24/7/365
- 58,000 total calls handled in 2019.
- 95% telephone responses in 30‘’
- 90% customer satisfaction level.