{"id":3473,"date":"2021-12-17T16:22:40","date_gmt":"2021-12-17T16:22:40","guid":{"rendered":"https:\/\/cisalpinatours.it\/?page_id=3473"},"modified":"2024-02-16T10:25:36","modified_gmt":"2024-02-16T09:25:36","slug":"servizio","status":"publish","type":"page","link":"https:\/\/cisalpinatours.it\/servizio\/","title":{"rendered":"Servizio"},"content":{"rendered":"[vc_row type=”full_width_content” full_screen_row_position=”middle” column_margin=”default” equal_height=”yes” content_placement=”middle” column_direction=”default” column_direction_tablet=”default” column_direction_phone=”default” scene_position=”center” top_padding=”12%” bottom_padding=”10%” left_padding_desktop=”6%” constrain_group_2=”yes” right_padding_desktop=”6%” top_padding_tablet=”20%” top_padding_phone=”25%” text_color=”dark” text_align=”left” row_border_radius=”none” row_border_radius_applies=”bg” zindex=”100″ overflow=”visible” advanced_gradient_angle=”0″ overlay_strength=”0.3″ gradient_direction=”left_to_right” 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CISALPINA TOURS<\/h5>\n[\/vc_column_text][vc_custom_heading text=”Duty Travel – on trip” font_container=”tag:h2|font_size:3vw|text_align:left|color:%23000333″ use_theme_fonts=”yes”][\/vc_column_inner][\/vc_row_inner][\/vc_column][vc_column column_padding=”padding-6-percent” column_padding_tablet=”padding-5-percent” column_padding_phone=”inherit” column_padding_position=”left-right” column_element_spacing=”30px” background_color_opacity=”1″ background_hover_color_opacity=”1″ column_shadow=”none” column_border_radius=”none” column_link_target=”_self” column_position=”default” advanced_gradient_angle=”0″ gradient_direction=”left_to_right” overlay_strength=”0.3″ width=”2\/3″ tablet_width_inherit=”default” tablet_text_alignment=”default” phone_text_alignment=”default” animation_type=”default” enable_animation=”true” animation=”fade-in-from-bottom” bg_image_animation=”none” border_type=”simple” column_border_width=”none” column_border_style=”solid” gradient_type=”default”][vc_column_text]Lavoriamo con le persone e per le persone. Il nostro impegno \u00e8 orientato a questa capacit\u00e0 di relazione, mantenendo una logica di servizio point to point che sia davvero vicina al cliente, sia in termini logistici che temporali, 24 ore su 24, in lingua italiana e inglese.[\/vc_column_text][vc_custom_heading text=”7 Business Travel Center” font_container=”tag:h3|font_size:22|text_align:left|color:%23000333″ use_theme_fonts=”yes”][vc_row_inner column_margin=”40px” column_direction=”default” column_direction_tablet=”default” column_direction_phone=”default” text_align=”left” row_position=”default” row_position_tablet=”inherit” row_position_phone=”inherit” overflow=”visible” pointer_events=”all”][vc_column_inner column_padding=”no-extra-padding” column_padding_tablet=”inherit” column_padding_phone=”inherit” column_padding_position=”all” column_element_spacing=”default” background_color_opacity=”1″ background_hover_color_opacity=”1″ column_shadow=”none” column_border_radius=”none” column_link_target=”_self” gradient_direction=”left_to_right” overlay_strength=”0.3″ width=”1\/2″ tablet_width_inherit=”default” animation_type=”default” bg_image_animation=”none” border_type=”simple” column_border_width=”none” column_border_style=”solid”][vc_column_text]\n
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Il nostro servizio ai clienti nasce dalla nostra innata capacit\u00e0 di relazione. Abbiamo 7\u00a0Business Travel Center in Italia<\/strong> (Rosta (Torino), Milano, Roma, Padova, Napoli, Bolzano, Rimini), con oltre 500 persone<\/strong> impiegate con alti standard di rendimento: il 95% delle risposte telefoniche avviene entro i 30 secondi<\/strong>, con un livello di soddisfazione<\/strong> registrato dai nostri clienti del 90%.<\/strong><\/p>\n

Al fine di erogare un elevato livello di servizio, gli operatori sono suddivisi in gruppi di lavoro o explant, cos\u00ec che il cliente possa rapportarsi a un nucleo di consulenti conosciuti<\/strong>\u00a0e che questi siano focalizzati sulle esigenze di quel cliente. L\u2019obiettivo della suddivisione in team \u00e8 quello di rendere personalizzato il coinvolgimento degli operatori<\/strong>, a tutto beneficio della qualit\u00e0 del servizio reso: professionale, accurato, attento ai costi, focalizzato sulla Travel Policy, sempre disponibile e propositivo, ben oltre gli standard di servizio al cliente normalmente riscontrabili sul mercato.<\/p>\n<\/div>\n<\/div>\n[\/vc_column_text][\/vc_column_inner][vc_column_inner column_padding=”no-extra-padding” column_padding_tablet=”inherit” column_padding_phone=”inherit” column_padding_position=”all” column_element_spacing=”default” background_color_opacity=”1″ background_hover_color_opacity=”1″ column_shadow=”none” column_border_radius=”none” column_link_target=”_self” gradient_direction=”left_to_right” overlay_strength=”0.3″ width=”1\/2″ tablet_width_inherit=”default” animation_type=”default” bg_image_animation=”none” border_type=”simple” column_border_width=”none” column_border_style=”solid”][image_with_animation image_url=”3479″ image_size=”full” animation_type=”entrance” animation=”Fade In” hover_animation=”none” alignment=”” border_radius=”none” box_shadow=”none” image_loading=”default” max_width=”100%” max_width_mobile=”default”][\/vc_column_inner][\/vc_row_inner][divider line_type=”Full Width Line” line_thickness=”1″ divider_color=”default”][vc_custom_heading text=”VIP Service” font_container=”tag:h3|font_size:22|text_align:left|color:%23000333″ use_theme_fonts=”yes”][vc_row_inner column_margin=”40px” column_direction=”default” column_direction_tablet=”default” column_direction_phone=”default” text_align=”left” row_position=”default” row_position_tablet=”inherit” row_position_phone=”inherit” overflow=”visible” pointer_events=”all”][vc_column_inner column_padding=”no-extra-padding” column_padding_tablet=”inherit” column_padding_phone=”inherit” column_padding_position=”all” column_element_spacing=”default” background_color_opacity=”1″ background_hover_color_opacity=”1″ column_shadow=”none” column_border_radius=”none” column_link_target=”_self” gradient_direction=”left_to_right” overlay_strength=”0.3″ width=”1\/1″ tablet_width_inherit=”default” animation_type=”default” bg_image_animation=”none” border_type=”simple” column_border_width=”none” column_border_style=”solid”][vc_column_text]\n

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Un team dedicato, con un\u2019esperienza media nel Business Travel di almeno 15 anni e operativo tutti i giorni dell\u2019anno, \u00e8 raggiungibile tramite telefono e indirizzo email.<\/strong><\/p>\n

Il servizio vuole incrementare la soddisfazione dei VIP Aziendali<\/strong>, monitorare l\u2019andamento dei viaggi informando anticipatamente i clienti in caso di problemi, prendersi carico di qualsiasi esigenza legata al viaggio del VIP (e, nel caso, dei suoi familiari), gestendo ogni dettaglio dalla riconferma di tutti i servizi 24 ore prima della partenza fino alla conclusione del viaggio<\/strong>.<\/p>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n[\/vc_column_text][\/vc_column_inner][\/vc_row_inner][divider line_type=”Full Width Line” line_thickness=”1″ divider_color=”default”][vc_custom_heading text=”Cisalpina Tours Emergency Service” font_container=”tag:h3|font_size:22|text_align:left|color:%23000333″ use_theme_fonts=”yes”][vc_row_inner column_margin=”40px” column_direction=”default” column_direction_tablet=”default” column_direction_phone=”default” text_align=”left” row_position=”default” row_position_tablet=”inherit” row_position_phone=”inherit” overflow=”visible” pointer_events=”all”][vc_column_inner column_padding=”no-extra-padding” column_padding_tablet=”inherit” column_padding_phone=”inherit” column_padding_position=”all” column_element_spacing=”default” background_color_opacity=”1″ background_hover_color_opacity=”1″ column_shadow=”none” column_border_radius=”none” column_link_target=”_self” gradient_direction=”left_to_right” overlay_strength=”0.3″ width=”1\/2″ tablet_width_inherit=”default” animation_type=”default” bg_image_animation=”none” border_type=”simple” column_border_width=”none” column_border_style=”solid”][vc_column_text]\n

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Un imprevisto, per sua natura, non pu\u00f2 essere contemplato in anticipo. Ma non per questo permettiamo che i viaggi d\u2019affari dei nostri clienti vengano rovinati.<\/p>\n

L’Emergency Service di Cisalpina Tours garantisce una risposta immediata<\/strong> ai bisogni e alle richieste di coloro che viaggiano per affari, in qualsiasi parte del mondo si trovino, in qualsiasi momento.<\/p>\n

Al di fuori dei normali orari di funzionamento del servizio di base del Business Travel Center, Cisalpina Tours mette a disposizione il proprio Servizio Emergency in modalit\u00e0 H24<\/strong>, perch\u00e9 la copertura dell\u2019assistenza ai nostri viaggiatori va garantita senza alcuna interruzione.<\/p>\n

Il Servizio H24 trae forza dalla razionale predisposizione di tutto il sistema, opportunamente abilitato a ricevere interventi di modifica a qualsiasi livello e in qualsiasi momento: un\u2019assistenza ottimale concepita per tenere tutto sotto controllo, sia di giorno che di notte.<\/p>\n<\/div>\n<\/div>\n[\/vc_column_text][\/vc_column_inner][vc_column_inner column_padding=”no-extra-padding” column_padding_tablet=”inherit” column_padding_phone=”inherit” column_padding_position=”all” column_element_spacing=”default” background_color_opacity=”1″ background_hover_color_opacity=”1″ column_shadow=”none” column_border_radius=”none” column_link_target=”_self” gradient_direction=”left_to_right” overlay_strength=”0.3″ width=”1\/2″ tablet_width_inherit=”default” animation_type=”default” bg_image_animation=”none” border_type=”simple” column_border_width=”none” column_border_style=”solid”][image_with_animation image_url=”3489″ image_size=”full” animation_type=”entrance” animation=”Fade In” hover_animation=”none” alignment=”” border_radius=”none” box_shadow=”none” image_loading=”default” max_width=”100%” max_width_mobile=”default”][\/vc_column_inner][\/vc_row_inner][divider line_type=”Full Width Line” line_thickness=”1″ divider_color=”default”][vc_custom_heading text=”Visti \/ Assicurazioni” font_container=”tag:h3|font_size:22|text_align:left|color:%23000333″ use_theme_fonts=”yes”][vc_row_inner column_margin=”40px” column_direction=”default” column_direction_tablet=”default” column_direction_phone=”default” text_align=”left” row_position=”default” row_position_tablet=”inherit” row_position_phone=”inherit” overflow=”visible” pointer_events=”all”][vc_column_inner column_padding=”no-extra-padding” column_padding_tablet=”inherit” column_padding_phone=”inherit” column_padding_position=”all” column_element_spacing=”default” background_color_opacity=”1″ background_hover_color_opacity=”1″ column_shadow=”none” column_border_radius=”none” column_link_target=”_self” gradient_direction=”left_to_right” overlay_strength=”0.3″ width=”1\/2″ tablet_width_inherit=”default” animation_type=”default” bg_image_animation=”none” border_type=”simple” column_border_width=”none” column_border_style=”solid”][vc_column_text]\n

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Cisalpina Tours si assicura di espletare le procedure di richiesta visti e dei permessi di lavoro per le trasferte all\u2019estero<\/strong> dei dipendenti italiani e di dipendenti e ospiti internazionali che si recano nelle varie sedi di lavoro.<\/p>\n

Garantiamo il completo supporto nell\u2019emissione di piani di volo e delle lettere di invito per la richiesta di visti.<\/p>\n

Oltre a questo, siamo in grado di migliorare la Travel Experience dei viaggiatori garantendo anche un servizio di assicurazioni completo<\/strong> per ogni esigenza del dipendente in trasferta.<\/p>\n<\/div>\n<\/div>\n[\/vc_column_text][\/vc_column_inner][vc_column_inner column_padding=”no-extra-padding” column_padding_tablet=”inherit” column_padding_phone=”inherit” column_padding_position=”all” column_element_spacing=”default” background_color_opacity=”1″ background_hover_color_opacity=”1″ column_shadow=”none” column_border_radius=”none” column_link_target=”_self” gradient_direction=”left_to_right” overlay_strength=”0.3″ width=”1\/2″ tablet_width_inherit=”default” animation_type=”default” bg_image_animation=”none” border_type=”simple” column_border_width=”none” column_border_style=”solid”][image_with_animation image_url=”3492″ image_size=”full” animation_type=”entrance” animation=”Fade In” hover_animation=”none” alignment=”” border_radius=”none” box_shadow=”none” image_loading=”default” max_width=”100%” max_width_mobile=”default”][\/vc_column_inner][\/vc_row_inner][divider line_type=”Full Width Line” line_thickness=”1″ divider_color=”default”][vc_custom_heading text=”Airport Parking” font_container=”tag:h3|font_size:22|text_align:left|color:%23000333″ use_theme_fonts=”yes”][vc_row_inner column_margin=”40px” column_direction=”default” column_direction_tablet=”default” column_direction_phone=”default” text_align=”left” row_position=”default” row_position_tablet=”inherit” row_position_phone=”inherit” overflow=”visible” pointer_events=”all”][vc_column_inner column_padding=”no-extra-padding” column_padding_tablet=”inherit” column_padding_phone=”inherit” column_padding_position=”all” column_element_spacing=”default” background_color_opacity=”1″ background_hover_color_opacity=”1″ column_shadow=”none” column_border_radius=”none” column_link_target=”_self” gradient_direction=”left_to_right” overlay_strength=”0.3″ width=”1\/1″ tablet_width_inherit=”default” animation_type=”default” bg_image_animation=”none” border_type=”simple” column_border_width=”none” column_border_style=”solid”][vc_column_text]\n

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Cisalpina Tours ha siglato accordi preferenziali con i principali aeroporti italiani<\/strong> per offrire condizioni vantaggiose e servizi ad alto valore aggiunto per i suoi clienti. Presso i parcheggi degli Aeroporti di Torino, Roma, Milano Linate e Malpensa, Orio al Serio, Bologna, Verona e Napoli, \u00e8 possibile oggi parcheggiare direttamente in aeroporto a tariffe e condizioni preferenziali. Le convenzioni Cisalpina Tours assicurano maggior velocit\u00e0, economicit\u00e0 e semplicit\u00e0 ai clienti che necessitano di servizi di parcheggio in aeroporto come:<\/p>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n[\/vc_column_text][\/vc_column_inner][\/vc_row_inner][vc_row_inner column_margin=”40px” column_direction=”default” column_direction_tablet=”default” column_direction_phone=”default” text_align=”left” row_position=”default” row_position_tablet=”inherit” row_position_phone=”inherit” overflow=”visible” pointer_events=”all”][vc_column_inner column_padding=”no-extra-padding” column_padding_tablet=”inherit” column_padding_phone=”inherit” column_padding_position=”all” column_element_spacing=”default” background_color_opacity=”1″ background_hover_color_opacity=”1″ column_shadow=”none” column_border_radius=”none” column_link_target=”_self” gradient_direction=”left_to_right” overlay_strength=”0.3″ width=”1\/1″ tablet_width_inherit=”default” animation_type=”default” bg_image_animation=”none” border_type=”simple” column_border_width=”none” column_border_style=”solid”]

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